Terms and Conditions

These Terms and Conditions should be read before using this website. By using and accessing this website you acknowledge agreement to these Terms and Conditions. If you don't agree, don't use this website, you'll just have to come in to our shop in Caloundra, on Queenslands Sunshine Coast instead, and hey, make a weekend out of it, Caloundra is a great place to holiday. If we do have to change out Terms and Conditions we will upload it and the change will become effective straight away. You agree to any changes when you come back and access our website again.

Prices

All of our prices are quoted in Australian Dollars and include the relevant GST amount.

Packaging and Freight

Packing and freight is an extra charge to the prices listed for the goods, unless clearly stated.

Shipping Times

Any delivery times quoted are an estimate only. Caloundra Collectables can not be held accountable for late deliveries or loss or damage of deliveries. Caloundra Collectables can not be held responsible for non-delivery in situations where the customer has entered incorrect or incomplete delivery address details.

Overseas Shipping

At this point we don't offer shipping to overseas destinations via this website. However due to the enquiries we receive from New Zealand and abroad, we can still arrange for international orders to be processed by email, or phone. For our international rates please contact us with the items you wish to purchase including your full shipping address and country. We will then arrange a quotation for you.

Purchasing from Overseas for Australian Delivery

If you are living overseas but wish to send a gift in Australia, we are happy to assist. With our online store you will save time and money on expensive overseas postage. 

Out of Stock Items

We have a physical shop front as well as the online store, and on rare occassions sales may cross over. Should this happen, we will be in contact and notify you of this, and you will have the option of either a refund, exchange, or where possible, your item can be ordered and sent to you as soon as it comes back into stock again.

Breakages During Delivery

It is the customers responsibility to check goods on arrival to ensure no breakages have occurred in transit. Any breakages must be reported immediately. If an item arrives broken, the item will need to be returned to Caloundra Collectables and a replacement item will be forwarded to you. Please note that Caloundra Collectables is not responsible for any breakages that occur once an item has been opened or played with. Manufacturing faults will be referred to the manufacturer and returns on this basis are at the manufacturers advice only.

Online Security

You can rest assured that you can shop online on our website with complete confidence. See our Privacy Policy for how we will handle the information you give to us.

Registered User

You have to register to use the website ordering system. You have to provide truthful and accurate information.

Over 18

We offer our services to those over the age of 18  years. If you are not 18 please stop ordering and come back to us when you are 18, or ask an adult to order the goods for you.

Copyright

Except as permitted under law, you cannot copy, reproduce, republish, distribute, transmit or display any information from this website.

Indemnity

You agree to indemnify Caloundra Collectables and its officers from and against all losses, expenses, damages and costs, including fees, resulting from any violation of these terms and conditions or any activity related to your account by you or any other person accessing the site using your internet account.

Website Content

We endeavour to ensure all information provided on our website is accurate and up to date. We do not accept any liability for any errors or omissions and we reserve the right to change any information on the website at anytime. In case of errors Caloundra Collectables can cancel any sales.

Warranties

All warranties offered are the manufacturer's warranties and not that of Caloundra Collectables. Caloundra Collectables makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions or merchantability, fitness for a particular purpose.